CNAV - Success Story

10.04.2014 - 12:39

Caisse Nationale D’assurance Vieillesse (CNAV) has implemented a nation-wide performance management solution in order to improve performance preparing for serving the increasing number of pensioners in the near future. The solution – powered by QPR Metrics and implemented by IMNET – consolidates performance information from 16 regional offices (CRAMs) and 4 overseas offices (CGSS) to national level. Incentives are linked to reaching local and national performance targets.

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