In the third webinar of our Process KPI Webinar series, we talked about:
- What is process mining?
- How to reduce unwanted changes in Order to Cash process
- How to visualize order changes within process flowchart using QPR ProcessAnalyzer
- How to conduct root cause analysis for finding order changes that have negative impacts to process KPIs
Log in to watch the webinar recording here.
See below the webinar slides: