The Group Banco Espirito Santo (BES) Process Catalog: Creation of a single Process Framework - Customer Story

27.06.2014 - 13:56

Banco Espirito Santo is the largest listed bank in Portugal, and the second largest private financial institution in Portugal by net assets. Group BES wanted to create a repository for all business and support processes. This process repository should work as the base for the internal control system, processes rationalization, operational risk management and auditing. QPR ProcessDesigner business process analysis and modeling software allowed BES to change from several systems to an integrated and unified one. 

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